Frequently Asked Questions
Q: How do I register for a class online?
To register for a class, search for the class ID, or browse classes at WhiteBearArts.org/classes.
Once you click "register" on the class listing, it will take you to the registration and login page. If you know your login information, login there. If you don't have an account with us (i.e. you've never taken a class or attended an event with us) then create an account, and come back to that login page.
If you already have an account with us (i.e. you've signed up for a class over the phone or purchased a membership) but have not logged in on our website before, put your email in the "Forgot Your Password" box and follow the instructions to create a login. If you have a membership, it will automatically recognize it if you use the same email address associated with your account.
Once you are logged in, you can register and pay the class tuition if applicable. You will receive a confirmation email shortly after registering, where you can double check that all of the information is correct.
If your class is virtual, you will receive the Zoom link in your confirmation email. If your class is in-person, verify the time and date. Once you arrive for class, we have staff that can direct you to the correct classroom.
Q: What are your class cancellation policies?
Refunds and WBCA class credit will not be issued for cancellations less than 2 full business days before the class start date. Refunds or class credit will not be issued for missed classes except in extraordinary circumstances. See WBCA's full class policies here.
Q: What are your current COVID-19 policies?
WBCA is committed to ensuring the health and well being of our students, artists, visitors, and staff. See the full list of updated COVID-19 protocols here. Masks are available at the front desk if needed/desired by students.
Q: What is a material fee?
A material fee covers the cost of materials supplied by the instructor for your personal use in class. On the first day of class, bring your material fee, payable directly to the instructor via cash (exact change) or check.
Q: How do I find a supply list?
Supply lists can be found on the online page for a class. If you think a supply list might be missing from the webpage, please contact us at wbca@whitebeararts.org.
Q: How do I register for Individual Clay Open Studios?
Online registration for Individual Clay Open Studio is not available. Please contact the front desk via phone, 651-407-0597, or email wbca@whitebeararts.org. Tuition for an Individual Clay Open Studio session $41 Member/$51 Non-Member (Per Session), $15 if enrolled in a regular clay class in the same month. To see the full schedule of Individual Clay Open Studio times, click here.
Q: Do you sell gift certificates?
Yes, gift certificates are available for purchase online or in-person. If you purchase a gift certificate online, you can either have the physical certificate mailed to you, or emailed as a PDF, depending on your preference.
Q: Can I host a birthday party at WBCA?
Yes! Please fill out this form if you are interested in hosting a birthday party with us.
Q: What are the hours the galleries are open?
WBCA's galleries are open when the building is open for regular business hours. Our current hours are here, and are updated with holiday closure dates when applicable.
Q: Is there an entrance fee for attending an exhibition?
No, there is not a fee, however, donations are greatly appreciated.
Q: What exhibitions are coming up at WBCA?
Information for future exhibitions can be found at WhiteBearArts.org/exhibitions.
Q: How many exhibitions does WBCA host each year?
The exhibitions that WBCA host annually are the Northern Lights Juried Exhibition, Plein Air: Into Nature Exhibition, High School Visual Art Contest, and the WBCA Members' Exhibition. There are a handful of other solo and group shows interspersed between the annual exhibitions each year.
Q: Who do I contact if I have questions about current exhibitions?
For questions, you can call WBCA at 651-407-0597 or you can reach out to a gallery staff member through email at gallery@whitebeararts.org.
Q: I have a large group of people I would like to take to your Ford Family Gallery. How can I arrange this?
The best way to reach someone directly is through email at gallery@whitebeararts.org.
Q: Do you offer gallery tours?
We do occasionally have scheduled gallery tours for a specific exhibition. Those would be listed here, if we currently have any scheduled. If you do not see one already planned, we will try to accommodate your request. Please email gallery@whitebeararts.org about it.
Q: Are the galleries handicap accessible?
Yes! If you need assistance, please let the front desk know.
Q: I would like to exhibit at WBCA. Who should I contact?
Please see this page for information about proposing an exhibition.
Q: Who do I contact to volunteer in the gallery?
Please email gallery@whitebeararts.org with any gallery volunteering inquiries.